Ways to Give

FAQs

I’ve signed up to ring bells. What do I do next? What should I expect?


Q: Is your bell ringing location indoors or outdoors?

A: If it’s outdoors, you should check the weather before you get going.  You’ll want to wear warm clothing and warm shoes or boots, since standing outside on the sidewalk will always be cold on your feet.  You should also know where your bell ringing location is and if it will be windy that day.  Some bell ringing sites can be cold, depending on the direction of the wind. 
 
Q: Once I arrive at my location, where do I get the kettle, bell and apron?

A: Our driver will deliver the kettle and supplies to you, or if there is already a volunteer ringing, you will be taking over from that person, so the kettle remains locked on the stand, and the other volunteer turns over the bell and apron to you.
 
Q: “How should I ring the bell?”

A: Although it's mostly common sense and good manners, there are a few hints that will help you be a great bell ringer.

  • Be on time, and dress for the weather, as we discussed.
  • When ringing, stay near the kettle—it’s okay to move around a little bit, but people can feel intimidated if you approach them. 
  • Do not move the kettle stand.  It should be positioned just to the side of the entrance—the kettle, and you, should be close enough to be easily, but should not cause shoppers to detour around the kettle to enter the store.  If you’re unsure of the location, ask the store manager.
Q: How do I act? How do I address people?

A: Be cheerful.  Look at the people coming toward you and make eye contact.  Once you do, smile and greet them.  "Merry Christmas" is preferred, although any pleasant greeting will do.  Some people may be busy or preoccupied.  If you greet them and they look away, continue on to the next person--don't try to force a reply from them.  If people reply to your greeting, feel free to continue the conversation as they pass, but if they're in a hurry; don't try to prolong the conversation.  If they make a donation, thank them and wish them a Merry Christmas.  
 
Q: Do I take the money from the person?

A: No.  Always allow the person to place their donation in the kettle—don’t take money from the person.
 
Q: Should I be persistent?

A: Never follow anyone as they are walking past the kettle.  Don't try to make them feel guilty to get a donation.  (You don't know where they've been--they may have just made a donation at another kettle).
 
Q: What if my kettle is getting full?

A: If your kettle is getting full, or you have any questions or problems, call the number on the kettle bag 898-5936 or 898-6000.  
 
Q: What about personal breaks?

A: You should not leave the kettle unattended.  But if you need a quick break, the kettle is locked on the stand, and you can run into the store for a few minutes.  However, in case of emergency (family emergency, sickness, etc.), call the number on the kettle supply bag.  If you are ringing with a group, call your group point of contact, who can work to get another person from within your group to replace you.  As a very last resort, if you must leave immediately, call us immediately.  We will make arrangements to remove the kettle.



How do I host an Angel Tree Toy Drive?

A: As an Angel Tree Host, you can promote the program with employees, customers, friends, or neighbors.

You can set up a Christmas Tree or display that features tags representing children’s gift items.
 
Encourage people to purchase a new Christmas gift for either a boy or girl ages 0 to 16.

We ask that toys are valued at approximately $10-$30 and not to exceed $40 in value.
 
Toys should be unwrapped.
 
Select a convenient date or deadline for people to bring in their gift(s). Toys will be picked up Dec 13-19 in order to get everything set up for distribution.

For further details call:
Melanie 402-598-6608